Clients are always questioning the CAL requirement of their AX2012 system, in part to manage their ongoing costs. Understanding how CAL’s are calculated is an important step in answering such a question.
During the recent installation of the Help Server an issue was encountered with the content pane (left pane) of the help screen being blank, and the search feature never return results.
If you have this problem, you need to uninstall the existing help server installation. Once the existing installation is removed then follow the instructions below: